Your Approval First
We will send you a photo of your finished custom-made order to have your final approval before shipping it! We will always go the extra mile to make sure you are 100% satisfied.
Shipping
Your waiting time will be worth it. Your patience is appreciated and motivates us to handmade the best possible way. We are proud of our expertise and want you to be just as proud about owning one of our handmade BARBERY creations.
We strive to ensure all CUSTOM ORDER pieces are shipped as quickly as possible; however there can be delays, and your patience is greatly appreciated. Keep in mind that each creation is handmade and takes long hours to complete, traveling a very long way to get to you. We want to make sure our knitting expertise is remarkable with attention to detail. We make efforts to inform you often of the progress made, always giving you the best possible arrival estimate. Orders ship directly either from Bolivia, France, or USA. The shipping time varies depending on each individual order.
Returns
YOUR SATISFACTION MATTERS. If for any reason you are not delighted with your CUSTOM MADE purchase, BARBERY Knitting Artwork will accept returns of unworn, unwashed, unused or defective merchandise within 30 days of purchase. We will reimburse any shipping fees spent towards receiving order only. However, please note that customer pays all return charges (international fees may apply).
When making your return, please use a traceable form (shipping tracking number).
Please ship returns to:
Patricia Barbery-Chabanne
530 Chemin de Peyrebelle
06560 Valbonne, France
